Mobile Protection Programs

Built to protect. Designed to connect.

58% of consumers feel anxious when their devices don’t work properly or need repairs. Protection plans can help lower that anxiety with 49% of consumers noting that reliable protection plans ease their stress about potential damage of loss. Assurant’s mobile device protection programs are designed to deliver superior repair and replacement results quickly to keep your customers connected to their daily lives. As the only vertically integrated provider that owns and integrates every stage of the device lifecycle, we deliver hyper-personalized benefits, industry leading claims management, and omni channel tech support that customers rave about.

Your customers get back up and running faster, more conveniently, and without hassle. The result? Improved attach rates and revenue for you, and a world-class experience for your customers.

64M
mobile devices connected and protected
7 of 10
global telecom brands partner with us
21
countries served globally
4.8/5
tech support rating

Protect Select from Assurant

Today’s consumers want customization and flexibility – and that applies to their device protection plans, too. Our research shows that flexibility increases both purchase intent and persistency. Assurant Protect Select allows customers to personalize their coverages and benefits to fit their needs, budgets, and lifestyles while never sacrificing on reliable protection and excellent customer service.

Assurant Protect Select Study, 2023

Dynamic fulfillment

Assurant’s proprietary dynamic fulfillment process is a welcome departure from one-size-fits all claims processing. Our two-pronged program integrates an industry-leading dynamic claims management process with best-in-class risk mitigation to deliver a premium experience for your customers and the ideal solution for your business. With our patented fulfillment engine, your customers have more options, and you have more control at a lower cost.

Expert-level tech support

33% of consumers are more likely to purchase a connected device when on-demand tech support is available*. That’s where Personal TechPro^SM steps in, offering one-tap access to live tech support, virtual appointments, remote diagnostics, and a self-help library with more than 1.5 million pieces of tech guidance, all supporting 100,000+ devices and counting. From set-up to data migration to smart home integration and troubleshooting, Assurant’s premium tech support delivers 98% resolution rate on most first contacts and over 97% average CSAT**, resulting in happy customers and a better bottom line.
See our ebook on what consumers expect in tech support.

*Assurant Connected Consumer Trends Report, 2024 \ **Assurant Data 2024

Protection. Support. Service.

Pocket Geek®, the app customers won't want to be without

The Pocket Geek® app is your customers’ protection plan hub and tech genius all-in-one with claims management, on-demand tech support, and 24/7 self-help resources.

Learn more